May 27, 2020 Update
WE’RE OPEN, WELCOME BACK!
Please practice social distancing when entering the store, staying 6 feet apart, using hand-sanitizer, limiting your browsing time to 15-20 minutes, and avoid unnecessary touching of products that you do not intend to purchase.
The amount of customers will be limited to 10 at any one time.
If you have any of the COVID-19 symptoms, please refrain from coming in at this time.
THANK YOU FOR YOUR COOPERATION
April 24, 2020 update
Curbside pickup orders instructions:
Dear Customers, you will see the Pick up tab during the checkout process.
You can pay for your order with a credit card or debit card only. If you pay using Shop Pay, Apple Pay, Google Pay, Amazon Pay, or PayPal on the first step of the checkout, then the pickup option is not available, please start over and choose credit card. Also, It's impossible to use express checkout options for pickup orders. You can use PayPal after you actually reach the payment step.
If you decide to use the service, please place your order with the "in store pickup" option during the checkout process. Pickups will be available Monday-Friday 12-5 PM. When your order is ready, you will get a notification from us that it's ready for pickup. Please call us 204-2541165 when you arrive having your order # with you and we will bring your order to your car.
April 19, 2020 update
Dear Customers, Starting Monday, April 20, we will start offering curbside pickup. If you decide to use the service, please place your order with the "in store pickup" option during the checkout process. Pickups will be available Monday-Friday 12-5 PM. When your order is ready, you will get a notification from us that it's ready for pickup. Please call us 204-2541165 when you arrive having your order # with you and we will bring your order to your car.
March 20, 2020
COVID-19 Update, Effective Immediately
To all our valued customers.
Our commitment is to remain your "One Stop Hobby Shop", so due to the current COVID-19 situation, we will be closing our BRICK AND MORTAR store to help protect you, but will continue and encourage our online service.
You will get 15% discount on your online purchases (models, tools and paints). To get the discount, you have to use HOBBYSENSE promo code during the checkout process. NO PICKUPS IN STORE
Shipment process: Your order will be processed and shipped within 24 hours (Saturdays and Sundays excluded).
We will work together to get through this, and appreciate your cooperation during this times and look forward to resuming normal business as soon as possible.
March 18, 2020 update:
Starting today, March 18, we are cutting our business hours (brick and mortar store). The new hours are Monday-Thursday 11 AM - 6 PM, Friday 10 AM-6 PM, Saturday 10 AM-5 PM. We encourage you to shop online and choose a shipping option ($9.99 flat rate anywhere in Canada) or an option of in store pickup and we'll have your order ready shortly so you can limit your time in the store. To get the 15% discount, the order MUST be placed online. All delivery online orders will be processed every evening, most of in store pickups usually will be ready in an hour or so. Friendly reminder, as of March 15, 5% gift card offer valid for orders higher than 150$ (before taxes and shipping) placed ONLINE ONLY.
March 15, 2020 update:
Dear Customers, Hobby Sense is committed to the health and safety of our valued customers and takes your safety very seriously. The store will remain open during these difficult times (until further notice), but to maintain the highest standard of service and health concerns of our customers, we're encouraging shopping online through our ONLINE SERVICE, where orders can be picked up in-store or shipped directly to you directly. All orders will be processed in 24 hours. We'll keep you updated when circumstances return back to normal. Even though the store will be open we are asking customers to consider shopping online during these times.
Starting now, we're offering 15 % off on MODELS, TOOLS and PAINTS (with some exclusions) on NEW orders only until further notice. To get the discount, please use a promo code HOBBYSENSE during the checkout process at the promo code\gift card field.There will be no in-store discounts or price adjustments. To get the discount, the order must be placed online.
All online-only orders placed March 14-15, will receive a Hobby Sense Gift Card for the difference in price, please contact us to get the adjustment. We will all work together to get through this, and remain to be your "One-stop Hobby Shop"
In addition, to protect yourself and others, we ask that anyone who is feeling unwell refrain from visiting us so that together we can ensure a safe and comfortable experience for everyone. Thank you for supporting our prevention efforts.
Don't worry, we have enough models for everyone :)
And of course, the most important, Please stay safe and well.
Please keep checking on our website to see what's NEW and RESTOCKED! "Hobby Sense, where we bring Modeling back to life, affordably".